Who's kidding who?

It was supposed to be one of UK's leading specialist insurance companies, with the most flexible and accommodating underwriting and claims team in the land. But, I forgot to ask whether they would underwrite our project while under development. Of course not! "Doesn't fit our risk criteria." Delighted to take our money for the existing building (the high margin, low risk stuff = easy money), but have left us out in the cold for the work in progress. The hunt is on for a flexible insurer for the "new stuff".